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International Ordering Guidelines

Ordering requirement

Due to the limited address verification that is available for International Orders, Memory-Up can only accept American Express, PayPal, Western Union/MoneyGram, Wire-Transfer, or Check-In-Advanced as the payment methods for international orders.

American Express: Please select "American Express" as the payment method during checkout. Please also note that we can only ship to the address that's registered with the American Express.

PayPal: Please select "Payment for International Order" and PayPal the payment to our PayPal ID: "ebay@memory-up.com" along with your order number.

Western Union / MoneyGram / Wire Transfer: Please select "Payment for International Order" and you will receive the wire transfer info after order completion. Please process the payment as your local bank/store and email us the "Transaction / Control Number" with your Order number at: support@memory-up.com

Check-In-Advanced: Please select "Payment for International Order" and mail the check to:

Payable to: Memory-Up
15325 Stafford St.
City Of Industry CA 91744 U.S.A

Duty Fees and Taxes

Customer will be responsible for the duty fees, taxes and any other custom related fees incurred by the order. Please take that into consideration when ordering.

 

Shipping Information for International Orders.
Country
Shipping Method
Shipping Cost
Transit Time
You Save:
Tracking Info
CanadaU.S. Postal Service Air Mail with Notification ONLY and up to $100.00 insurance.
7.99
11-20 Business Days excluding custom.
$2.00
NO
Other Selected CountriesU.S. Postal Service Air Mail with Notification ONLY and up to $100.00 insurance.
$17.99
7-21 Business Days excluding custom.
$15.00
NO
Other Selected CountriesU.S. Postal Service Express Mail International (EMS) with Tracking Number and up to $500.00 insurance.
$45.99
4-10 Business Days excluding custom.
Saving varies
YES

Duty fees and Taxes: Customer will be responsible for the duty fees, taxes, and any other related fees incurred by the order.

International Warranty Information

Memory-Up is constantly trying to improve our customer services. However, due to the different cultures/regulations from different countries, International Lifetime Warranty for the memory must be returned to Memory-Up first prior sending the replacement. The cost of returning and insuring the memory back to Memory-Up is the sole responsibility of the customer. Memory-Up will pay for the shipping cost to send the replacement to customer. If you have any questions, you can e-mail us at: support@memory-up.com .

Please Note: Memory-Up is not responsible for any damage to equipment, program/data loss, or cost associated with data recovery. Memory-Up will not reimburse customers for installation or service charges related to their systems. We recommend customer to carefully follow the installation guides from their system manual or seek for professional/certified technicians' help for installation of the memory for their systems.

 
 

 
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