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Memory Finder
Select the manufacturer of your computer/device
 
 
 
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   Check your computer to find the    compatible memory automatically
 
 
Model Search
   Type in the model number of your    computer/device.
 
 

 
Acer, Apple, Canon, Compaq, Dell, Gateway, HP, IBM, Intel, Motorola, Nikon, Nokia, Sony, Toshiba Acer laptop memory and desktop memory. Apple laptop memory and desktop memory. Canon digital camera memory card. Compaq laptop memory, desktop memory, and server memory. Dell laptop memory, desktop memory, and PDA memory. Gateway laptop memory and desktop memory. HP laptop memory, desktop memory, server memory, digital camera memory card and PDA memory card. IBM laptop memory, desktop memory, and server memory. Intel motherboard memory Motorola wireless phone memory card. Nikon digital camera memory card. Nokia wireless phone memory card. Sony laptop memory, desktop memory, digital camera memory card, wireless phone memory card, PDA memory card and PSP memory card. Toshiba laptop memory and desktop memory.
 

 
 

Are you having problems with the new memory? Try these steps to trouble-shoot it. 

1. Check the cables. Make sure the power cable, Monitor cable, Internal cables, or wires are connected properly.
 
2. Review the Installation Guides. Check the Installation Guides to make sure that the new memory is installed properly.
 
3. Press Harder and Wiggle the memory a bit. The gold pins at the bottom of the memory should be inserted firmly all the way into the memory slot. You can also wiggle the memory a bit to make sure that the memory are connected to the slot properly
 
4. The trial-and-error method. Try to use one memory module at the time to find out the problem. If the system would not work with any one of the old/new memory. Most likely it's the system's problem. If the system can work with the old memory but not the new one OR system can work with one of the new memory but no the other. Most likely the non-working memory module is defective. Find out what is the problem with it so our technicians can better assist you. 
 
5. Update the BIOS. Some older system would need up update to the new BIOS (Basic Input Output System) in order to upgrade the new memory modules. So you might need to check the manufacturer's website for new BIOS for your system. 
 
6. Open a Technical or an RMA (Return Merchandise Authorization) case. If you still have problems with the new memory, please feel free to open a Technical or an RMA case and let our technicians to help you with it. We will try our best to get back to you as soon as possible to help you with the problems for you. 

Open a Technical or an RMA (Return Merchandise Authorization) Case
The following process will assist you in completing an Technical Support or RMA (Return Merchandise Authorization) request. Once you've completed the process, you will be contacted promptly (via email/phone) by a Memory-Up.com support representatives with the RMA number and return instructions.
 
Please note that for Exchange/Refund, you MUST obtain an RMA number before returning your product to Memory-Up.com.
 
 

If you have already submitted an Technical Support or RMA request and would like to check the status or shipment tracking information, please enter your existing case number here...
 
Case Number:  or
RMA Number:  (If RMA Request)
Your Last Name:  (*required)
 
 

 
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